The Hidden Cost of Sales Admin and How AI is Changing the...
Sales teams are under constant pressure to generate pipeline, nurture prospects, and close deals faster than ever before. Yet despite advances in technology, many sales…
What Happens When a Company Replaces 700 People with AI?
For many business leaders, it sounded like the future had arrived.
In early 2024, Klarna announced that its AI-powered customer service assistant was handling the…
Integration Is Not a Project. It Is a Capability
Many organisations approach integration with a project mindset.
A new CRM is implemented. An ERP system is upgraded. A marketing platform is introduced. The team builds…
Developing Properties, Developing Temporary Accommodation
Developing Temporary Accommodation: A Practical Response to a Growing Housing Challenge
The Challenge
My Experience
Having worked across social care, housing as a…
The Metrics You Measure Are Shaping Your Team's Behaviour
Most leaders believe metrics help them understand performance.
What many overlook is that metrics do something far more powerful.
They shape behaviour.
Every number…
Business News 12.6.26
Your Team Is Probably Doing Work That monday.com Could Be...
As businesses grow, something interesting happens.
The work does not just increase. The administration around the work increases too.
Project managers spend time…
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